Testimonials

Gil Teobaldo, Buyer, Ketchum

"Our experience was fantastic! She really went beyond our expectations to make the deal happen! I could not say enough on how thankful we are for Suzanne's help throughout the whole process, absolutely will recommend her to friends and family."

Peter Himes, Buyer, Hailey

"We came across Suzanne by chance - her name was on a property that we were interested in seeing. This property was under contract but we are so glad to have met. Suzanne's deep knowledge of the area and advice and guidance on what properties to see were invaluable. And search we did - without her help we would not have understood the scope and character of the different neighborhoods and regions. Suzanne expertly matched our desires and constraints with the different options and in the end we found a lot that we will be proud to build a new home on in the future. Thanks again to Suzanne and the entire Windermere team!"

Brandon Dederich, Buyer, Ketchum, Idaho

"Thank you Suzanne for your unwavering support and patience with our purchase. Without you this would not have been possible. It is without hesitation that I would recommend you to our family and friends. Your commitment to getting us across the finish line was exemplary and demonstrates your integrity and pride to getting the job done no matter the circumstance. Well done!"

Steve and April Kieburtz, Sellers, Ketchum

"To cut right to the chase, Suzanne is a consummate professional. She seems to know all that there is to know about the Ketchum/Sun Valley market. Approachable, responsive and easy to work with, she really shined at the very end of our transaction when quick decisions needed to be made to lead to a timely closing. We trust Suzanne implicitly and feel like we have gained a local friend." (December, 2020)

Dan Brown, Seller, Ketchum

"It's my pleasure to offer this whole-hearted recommendation for Suzanne Hausner! Fifteen years ago Suzanne was my agent for the purchase of a neat little condo. in Ketchum. And last week she was the outstanding agent and dear friend who expertly facilitated the sale of this same property. As noted above, Suzanne was very knowledgeable of the market, always responsive to everyone involved and her demonstrated negotiation skills were solid. I'd like to add three additional things that mattered a lot to me; 1) Suzanne was cool and steady under pressure when some type of news wasn't favorable, 2) she proved to be as honest professionally as I know her to be personally and 3) she took personal ownership of situations and strove to create good mutual solutions. That's how good business is done! Anyone would be very fortunate to have Suzanne Hausner as their trusted agent. She's an A+ agent and a very fine person!" (November, 2020)

Charlie Lockhart, Seller, Ketchum, Idaho

“I met Suzanne through a personal friend. It took a while to sell but I hope everyone was satisfied. We reduced the price several times, I can swallow that and finally the right buyer came along. The paperwork and accounting was done expertly. I would absolutely recommend her to anyone else.”

Tom and Amanda M., Sellers, Hailey, Idaho

"Suzanne went above and beyond what one would expect from a real estate listing agent. We were at our Henderson, Nevada home during the listing process. Her communication with us was excellent, and she handled many of the details in getting the home ready for listing. She kept us informed with every person or group that viewed the property. After an agreement was signed with the buyers, we had a number of issues that needed to be attended to. Suzanne stepped up and hired the right service people to correct problems, and fix any issues requested by the buyers and the buyer’s home inspector. Tom and Amanda" (8/2/2019)

Karen and John T., Buyers, Sun Valley, Idaho

"Suzanne has helped us for the last three years in finding a condo in the Sun Valley area to purchase. She has willingly and graciously shown us many properties and provided expert guidance through the long process. We appreciate her patience and ability to recognize what we were looking for and that she always made herself available to help. Suzanne managed the purchase process very effectively, making sure everything went smoothly. This was incredibly valuable in that she stayed on top of everything and did not leave anything hanging. She has our highest recommendation on every level. She is a lovely person and a talented professional!" (8/1/2019)

Melinda Marlar, Buyer, Hailey, Idaho

"Suzanne went above and beyond the call of duty! She was on top of all details, researched plats, maps and local controversies quickly, and kept us fully informed as we worked through the due diligence phases. Her negotiating skills, and experienced knowledge of the market and local politics, resulted in a substantial (and justified) price reduction. Responsive, and in constant communication, she enabled us to move quickly and close smoothly. Her contacts with local inspectors and estimators produced almost instantaneous results. Above all, she is a genuinely warm, sincere and extremely hard-working professional, who delivers on every level. We highly recommend Suzanne!!"

Anna Robinson, Seller, Ketchum, Idaho

"Suzanne just sold my beautiful condo in Ketchum and I couldn't be happier. Throughout the whole process Suzanne was always available and quick to respond to whatever needed to be done or any questions I had for her. She always kept me informed of the showings on the property. This was all handled over the phone as I live in another state! She was always very professional, personal and attentive. If I ever do buy another property in Ketchum, which is a wonderful place, I would definitely use Suzanne. Thank you Suzanne for all you did on my behalf to make this so easy for me!"

Beverly Aigen, Buyer, Sun Valley, Idaho

"Dear Suzanne,

I can’t thank you enough for making my dream come true and being back in Sun Valley. From the first time I contacted you back in February, and throughout the whole process you were such a professional, kind and very capable Realtor. I had interviewed several Agents and hands down you were far above the others. I especially want to thank you for taking the time to really educate us on the different areas and home values. We loved that you took the time to also keep us posted on events while we’d be in town so as not to miss out on any of the many activities in the area.

Now that I’m here at my desk, writing you this letter it just feels like home. We are so happy with our purchase and look forward to staying in touch with you. I will always recommend your services as they were seamless from start to finish. From the first phone call to the handing over the keys you made the process very efficient, understandable, and stress free.

We both thank you so much. I also look forward to seeing you at Zenergy or on the slopes this Winter.

Kindest Regards,
Beverly Aigen"

M. Miller, Buyer/Seller, Ketchum, Idaho

Suzanne was diligent in getting our condo sold. Her efforts in advertising, open houses and ensuring realtors saw and appreciated the value a buyer would get were amazing. The time she put into this sale paid off with a close within a month. The house she found for us was perfect and her negotiation skills superb. She represented us ethically, intelligently and with a professional style that is unsurpassed." 4/17/2018

Jason Keller & Melissa Hanson, Buyers, Bellevue, Idaho

"I can't say enough about Suzanne. She was fantastic to work with on our home purchase. She knows the area well, and after a short phone call she was able to find us a list of houses that fit our requirements. Suzanne was there with us through the whole process and made us feel like we were her only clients." (1/9/2018)

Carol Jensen, Seller, Sun Valley, Idaho

"I just wanted to send a quick note and say “Thank You!!!” for selling our condo for us!!! Your professionalism is very commendable!!! The pictures that you had taken did such a great job of presenting our unit both online and in the magazine. The time that you took doing the open houses was so appreciated as well as the effective marketing to your other Windermere team very much appreciated….and ultimately led to the sale.

I, too, appreciated the creativity in making the sale work with the buyer’s financing limitations….thank you!!! But, most importantly, just working with you, Suzanne, is just a lovely experience!!!" (11/3/2017)

R. Hansen and S. Hardisty, Sellers, Sun Valley, Idaho

"It was a pleasure working with you. You are a true professional. P.S. You're the best!!" (9/14/2017)

Andy Neuner, Buyer, Ketchum, Idaho

This was my second purchase using Suzanne and Windermere. Both times it has been a positive experience. Suzanne is always quick to respond to any issues and is always looking to be in the best interest of the customer. Would definitely recommend. (7/7/2017)

Buck Westfall and Barb Mercer, Sellers, Bellevue, Idaho

Suzanne Hausner is an outstanding professional. We worked with her to sell our 5 acre parcel in Bellevue Farms. She is knowledgeable and helpful in her advice. She kept us well informed of sales and market activity in the neighborhood and of similar properties. All sales materials and signage were very complete and updated promptly as new information became available. Communication and follow through were great throughout. She was a pleasure to work with, and we would choose her again in a heart beat. Highly recommended. (7/9/2017)

OB Jacobi, President, Windermere Real Estate, Homeowners Ketchum, Idaho

When we first started our search in Sun Valley it felt like a daunting task. To find a 2nd home from afar? What are the steps and how do we get up to speed on the market. To figure this out I turned to our Windermere owners who operate the Sun Valley office. They quickly referred me to Suzanne Hausner. My wife and I met her and explained what we were looking for. She listened to our needs and qualified our desires. We wanted to be in Warm Springs. Not only that but it had to be walking distance to 2 of my sisters houses. We have 4 kids, so we needed to accommodate them. We like to entertain, needed storage, etc. She listened.

We had stayed in the townhouses on Skiway many times in the past and loved them. Unfortunately for there weren't any on the market over the past year. That didn't stop Suzanne from writing letters to let the owners know that she had a qualified buyer willing to act. Unfortunately nobody was willing to sell. Onward.

We ended up renting a home in our desired area that was also for sale. Suzanne came over and discussed to pros and cons and what the home would probably sell for. She did a great job of educating us on the market and what we should act on and more importantly what we shouldn't.

Suzanne kept us informed and up to speed on the market. Ultimately a home came on that fit our profile. We visited it many times before deciding to make an offer. When we did decide she explained everything throughly and negotiated confidently. When our offer was accepted, she didn't stop working. She set up inspections, photos, electricians, painters, plumbers and radon mitigation folks. She did a great job at making things happen and keeping everything calm.

I can't say enough about Suzanne and how she helped us purchase our dream vacation home.

OB Jacobi
President
Windermere Real Estate
3/31/2017

G. & M. Randklev, Homeowners, Ketchum, ID 83340

"We were extremely pleased with Suzanne as a real estate professional and now as a friend! We received very timely, open, honest communication and detailed assistance in finding the exact piece of property that was just right for us. Suzanne went out of her way to show us many options and choices without ever making us feel pressured or hurried. She is a genuinely nice person who really knows her stuff!" (1/12/2014)

Jeremy Chellin and Kari Thompson, Homeowners, Sun Valley, ID 83353

"Closing on our Sun Valley Condo in early December 2016 was one of the most
pleasurable experiences in real estate we have ever had.

This was due to the excellent attention to every detail and perfect communication
created by our agent Suzanne Hausner. Her professionalism, organizational skills and knowledge of
the market made it easy to pick our condo, which fits our needs perfectly.

Suzanne’s established relationships in the community have helped us connect to services we have needed.

We look forward to referring our friends to Suzanne for all their purchases in Sun Valley!" (12/19/2016)

Tom and Karen, Shoreline WA

"Suzanne was wonderful to work with. Her attention to detail, follow through and deep knowledge of the Sun Valley market made our purchase effortless. We would highly recommend Suzanne to anyone looking for property in Sun Valley." (10/12/2015)

Tim & Mia Miller, Buyers, Ketchum, Idaho

"It is our pleasure to highly recommend Suzanne Hausner for any real estate dealings you ma be entertaining. We have considerable experience purchasing and selling real estate and have found Suzanne to be one of the more capable agents we have dealt with.

Suzanne demonstrates a unique combination of capabilities. She is highly ethical and professional while working diligently and tenaciously in our favor. Her elegant and sensitive approach is coupled with an unswerving desire to work for the benefit of her client. She dedicates an amazing amount of energy and time. She is frank when we are not being realistic and educated us as to the nature of the community. Suzanne has an uncanny ability to match needs and open vistas we had not considered. She exhibited enormous patience as we deliberated. I am sure we were a challenge but he never let us feel as though we were.

If you should have any further inquiry as to Suzanne and our experience we are more than happy to speak with you. I am sure we can assure you that you will be in the finest hands in the Valley."

I couldn't have done it without Suzanne's Expertise

"I really appreciate all the work Suzanne did in helping me purchase a condo in Sun Valley. Her organization was great when I was first looking at condos, she helped me address issues resulting from my inspection and most importantly she was the one who did the leg work that was needed to convince my bank that the complex had an appropriate master insurance policy. I couldn't have done it without her."

Going the Extra Mile

"I would like to take this opportunity to thank Suzanne for her tireless effort in helping me to obtain my Ketchum, ID condo. While the price of my purchase may have been relatively low, Suzanne went the extra mile for me. I will not hesitate to recommend her to anybody and I look forward to working with her in the future whether selling, or buying."- Eric Strasser, Seattle, WA

100% Positive Experience

My experience with Suzanne was 100% positive. Her clients are more important to her than her commissions she makes sure the house is properly inspected and makes sure clients are happy before considering the sale she works hard for you and goes the extra mile. I highly recommend her. George

Number One Choice

Suzanne has been so great as my realtor. Very efficient and has kept me so well informed. My rating for Suzanne has been an "A". When I decide to re-list my Ridge again, she will be my number one choice. J. Hancock, Escondido, CA

Dedication to Understanding Client Needs

"Suzanne- I want to thank you for all your hard work in finding the right house for me. Your diligence, tenacity, and professionalism is greatly appreciated. Your efforts to work though all the details of a complex inspection and concomitant difficult transaction are to be admired. I know I would not have found such a desirable property without your dedication to understanding my requirements and perseverance. Please count on me for a referral at any time."- J. Graham

No Pressure

"We enjoyed working with Suzanne for our home purchase in North Ketchum. She educated us on pricing, without pressuring us, so we felt comfortable throughout the bidding process. Since then, Suzanne has been invaluable in keeping us updated with periodic market reports and updates." - C & A Schrader

An Absolute Professional

"Suzanne brings commitment, dedication and selfless service to an all-time high in my book. I loved working with her, not just because she's always so positive and supportive but mostly because she's an absolute professional and effective."- Dan Brown